Industry Focus Groups
Toll Insight facilitates Industry Focus Groups (IFGs) on specific challenges or opportunities facing the industry. Participants are subject-matter experts in the specific topic and work across the tolling value chain, including toll operation, technology provision, and consulting. Regular meetings and collaboratively created documentation comprise the bulk of group activities.
Current IFGs
U.S. Third-Party Provider (3PP) Working Group
Third party perspectives
This is an on-going collaborative opportunity to identify a "joint voice" and common denominator issues faced by Third-Party Providers (3PP)/ tolling account management vendors. Focus has been on outcomes and recommendations related to interoperability, customers, and economics from the third-party perspective.
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An industry recommendation presentation was recently finalized and delivered to National Interoperability toll industry leaders. Contact us at Contact@Tollinsight.com if you'd like to learn more or receive a copy of the presentation.
Participants
Completed IFGs
THIRD PARTY ACCOUNT INTEGRATION
Shifting customer operations
Toll agencies are experiencing a shifting opportunity in account management—to outsource the customer service value chain in whole or in-part. Mobile apps and start-ups have started the disruption on a smaller scale. But larger opportunities are on the horizon.
Sponsors
Agency participants
Delaware River Joint Toll Bridge Commission
The Eastern Transportation Coalition
E-ZPass Group
Florida DOT
Illinois Tollway
Indiana Toll Road
Kansas Turnpike
MTA Bridges and Tunnels (NY)
North Carolina DOT
North Texas Tollway Authority
Oklahoma Turnpike
Pennsylvania Turnpike
San Bernardino County (CA)
State Road & Tollway Authority (GA)
Transportation Corridor Agency (CA)
Utah DOT
Virginia DOT
Washington State DOT
HOV TECHNOLOGY
Carpool verification solutions
Traditionally, tolling and transportation agencies have relied on manual, state police-based on-road practices to confirm the number of occupants inside of vehicles. In the past several years, a combination of camera, smartphone an potentially in-vehicle technologies have enabled innovation in this space.
Sponsors
Agency participants
Caltrans
Colorado DOT
LA Metro
Minnesota DOT
Massachusetts DOT
Metropolitan Transportation Commission
North Central Texas COG
Riverside County (CA)
State Road & Tollway Authority (GA)
Utah DOT
Washington State DOT
