May 21-22 | Online Event
Industry Showcase 2024
An Online Event Spotlighting Key and Emerging Contributors in the Tolling Industry.

Time & Location
May 21, 2024, 11:00 AM EDT – May 22, 2024, 4:00 PM EDT
Online Conference
About the Event
Slides and recordings of this event are available for purchase. If interested, please email contact@tollinsight.com
The Tolling Industry is a vast landscape consisting of toll agencies, operators, and the many vendors, system integrators, service providers, consultants, and associations that support them. This two-day event showcased established industry contributors as well as emerging entrants and innovations spanning multiple categories from the U.S., Europe, and beyond. Presentations included industry updates from across the ecosystem, best practices, new products or initiatives, and provide an opportunity to connect while putting "a face with the name" of who's who in tolling.
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Speaker and Session Details
DAY ONE: Tuesday, May 21st
11:00 AM
Opening Remarks
Event Moderator
11:20 AM

IBTTA Update: Safety, Sustainability, Technology, and the Future
Pat Jones | International Bridge, Tunnel & Turnpike Association (IBTTA)
11:45 AM

Tolling in Europe: Challenges, Opportunities, and Innovation
Pedro Pinto | European Association of Operators of Toll Road Infrastructures (ASECAP)
12:10 PM
Break
12:20 PM

Pavement to Payment: Shaping the Future of Tolling
Michael Kolb | Gannett Fleming
12:45 PM

Agency Best Practices for Violations to Collections
Richard Carrier | Penn Credit
1:10 PM

Promoting Positive Customer Behavior Through Effective Communications
Pat Wicketts | CSG
1:35 PM
Break
1:45 PM
Case Studies in Smartphone-based Road Pricing

Paul Steinberg | Carma Technology Corporation

Katy Linburg | Carma Technology Corporation
2:10 PM
One System, Multiple Solutions: Tolling, RUC, HOT/HOV, Safety, Audit

Dr. Ankur Agarwal | GeoToll

Jaime Borras | GeoToll
2:35 PM

Automated Toll System Testing Using GPS, RFID, and Video Technology
Jacob Thomas | TollSpot
3:00 PM
Break
3:10 PM

Special Program Session - Toll 101
Marty Stone | AtkinsRealis
4:00 PM
Closing Remarks
Event Moderator
DAY TWO: Wednesday, May 22nd
11:00 AM
Opening Remarks
Event Moderator
11:05 AM

Partnering with Toll Agencies: Collaboration, Accuracy, and Efficiency
Ron Fagan | Fagan Consulting
11:30 AM

Facilitating the Future of Tolling Through Continuous Improvement
Madeline Washington | Emovis
11:55 AM

Innovating Your Customers' Journey, A Best Practice View
Alexander Fakeri | MOJO Web Solutions LLC
12:20 PM
Break
12:30 PM

U.S. Toll Industry Trends
Anne Tricerri | Fitch Ratings
1:10 PM
Break
1:20 PM

Innovative Toll Operations in 2024 and Beyond
Jeff Dailey | North Texas Tollway Authority (NTTA)
1:45 PM

RMTA's 2025 Planned Leap into AET
Joi Taylor Dean | Richmond Metropolitan Transportation Authority (RMTA)
2:10 PM










