May 13-14, 2025 | Online Event
Innovation Showcase 2025
An Online Event Spotlighting Innovations in the Tolling Industry​
Time & Location
May 13-14, 2025, 11:00 AM - 4:00 PM U.S. EDT
Online Conference​​
About
Slides and recordings of this event are available. If interested, please email contact@tollinsight.com
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The Tolling Industry continues to evolve as market leaders look for new strategies, innovations, and efficiencies. This two-day event showcased toll operators, vendors, system integrators, service providers, and consultants that are pushing the envelope in the U.S., Europe, and beyond. Presentations included new products, services, or initiatives being trialed or implemented, best practices, and lessons learned. The event provided an opportunity to connect while putting "a face with the name" of those engaging in the latest innovations in tolling.​
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Thank You to Our Sponsors
Speaker and Session Details
The times for the sessions below are in Eastern Standard Time (EDT).
EVENT MODERATORS
Lev Pinelis
Toll Insight
Bill Brownsberger
Fagan Consulting
Kristen Johnson
Toll Insight
Heather Wills
STV
DAY 1: Tuesday, May 13th
11:00 AM
Opening Remarks
Event Moderator
SESSION 1 • MODERATED BY LEV PINELIS
Hearing from the Leaders
IBTTA, E-ZPass, and OmniAir are three of the most important coordinating, supporting, and governing organizations in the toll road industry. We heard about their role, updates, news, and developments.
11:15 AM
Toll Industry Innovation Perspectives, Risks, and Opportunities
Mark Muriello | IBTTA
11:40 AM
Navigating Towards E-ZPass 2.0
PJ Wilkins | The E-ZPass Group
12:05 PM
Certifying the Next-Generation of Toll Systems and Products
Jason Conley | OmniAir Consortium
12:30 PM
Break
SESSION 2 • MODERATED BY BILL BROWNSBERGER
Toll Agencies: Innovative Projects & Updates
Toll Agencies are the core engine in tolling. Their guidance and direction is critical. In this session, a few of the most innovative operators described their most exciting "wins" as part of their tolling and traffic management innovations.
12:45 PM
From Idea to Realization: HCTRA's Innovation Lab
Anil Mirmira, P.E. | Harris County Toll Road Authority
1:10 PM
Flex Lanes, Wrong Way Driving, Visitor Toll Pass, and More!
Racquel Asa | Central Florida Expressway Authority
1:35 PM
A Flexible, AI-Enabled Operational Back Office Data Platform
Greg Mack | Central Texas Regional Mobility Authority
2:00 PM
New York’s Congestion Relief Zone: Reducing Congestion and Collecting Tolls in an Urban Environment
Allison C. de Cerreño | MTA Bridges and Tunnels
2:25 PM
Break
SESSION 3 • MODERATED BY LEV PINELIS
The Evolving Toll System & Operations Ecosystem
Technology suppliers and service providers do a lot of the heavy lifting to make toll systems and operations work. How are they helping to push our industry forward by sustaining and developing various critical capabilities? We heard more in this session.
2:40 PM
A Case Study in Growing into a Toll Integration Company
Joe Averkamp | Neology
3:05 PM
A Third-Party Provider's Role in Tolling: Today and Tomorrow
Chandler Love | PrePass
3:30 PM
Achieving Revenue Assurance in Toll Operations
Miguel Melchor García | emovis
3:55 PM
Connecting with the Driver: Adding New Dimensions to Toll Tags
Stephen Lockhart | Star Systems International
4:20 PM
Closing Remarks
Event Moderator
DAY 2: Wednesday, May 14th
11:00 AM
Opening Remarks
Event Moderator
SESSION 4 • MODERATED BY HEATHER WILLS
Panel Discussion: V2X Tolling
How will tolling work in the future? Many believe that Vehicle-to-Everything (V2X) will eventually make at least some of our current vehicle detection and management methods obsolete. In this session, we heard about the partnerships and pilots that are pushing forward the prospects of V2X Tolling.
11:05 AM
PANEL SPEAKERS
James Kuhr | STV
Jimmy Kim | Verizon Business
Andrew Peppard | Kapsch TrafficCom North America
Steve Young | Verra Mobility
12:30 PM
Break
SESSION 5 • MODERATED BY KRISTEN JOHNSON
Toll Back Office Innovations
Toll back offices are complicated, involving transponder and account management, customer service, payment collection, and more. What has worked and what is new to make these functions increasingly modern and efficient? Our speakers discussed various problem statements and solutions.
12:45 PM
Breaking the Back Office Monolith: An Open, Persistent, and Expandable System
Christopher Higgins | TAGAAS
1:10 PM
Innovations for Expedited Cash Flow
Eric Hunn | Duncan Solutions
1:35 PM
