About the Event
Overview
The Express Lanes In-Person Workshop was an exclusive, curated gathering designed specifically for senior leadership and experienced practitioners across the express lanes ecosystem. Developed and executed by Toll Insight in coordination with Virginia DOT (VDOT) leadership, this event was intentionally structured as a collaborative working session rather than a traditional conference. The focus was entirely on candid discussion, high-value peer exchange, and practical knowledge transfer across public agencies, operators, and private industry partners.
What Took Place
Over the course of two days, a group of 120+ senior operators, agency executives, and technical experts took a deep dive into the real-world lessons, operational burdens, and emerging solutions shaping the next 5–7 years of tolling and mobility.
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Day 1: Strategy, Policy & Technology Perspectives – The first day focused on the strategic direction of express lanes programs, examining national market trends, P3 delivery models, dynamic pricing approaches, and policy considerations. Participants discussed contract management, customer experience, compliance strategies, and emerging technologies shaping the future of managed lanes, including tolling systems, enforcement technologies, data analytics, and positioning/GPS-related challenges. The day concluded with a networking reception to encourage peer exchange among operators, agencies, and industry leaders.
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Day 2: Operations, Technology & Field Experience – The second day shifted to the practical realities of operating and maintaining express lanes facilities. Sessions explored operational challenges, including roadway infrastructure, video tolling, enforcement, and reversible lane operations, as well as the growing role of technology, analytics, and pricing optimization in day-to-day management. Participants took part in a virtual tour of Northern Virginia express lanes facilities and engaged in open discussions on engineering, facility design, lessons learned, and opportunities for continued collaboration across the industry.
Who Attended
Participation was curated to maintain an industry-leading standard of expertise, bringing together:
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Express lane operator leadership and public agency P3 executives
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Industry SMEs specializing in tolling systems, enforcement, and customer experience
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Engineering, advisory, and technology providers moving the market forward
This event was discussion-driven. Attendees were encouraged to actively share current operational realities, friction points, and successful case studies.



















































































